Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 37 Jili Casino ("37 Jili," "we," "us," or "our") governing your use of the 37 Jili platform, website, and all associated services. By creating an account, accessing the platform, or placing any wager, you confirm that you have read, understood, and agreed to these Terms in their entirety.
1. Acceptance of Terms
By accessing the 37 Jili Casino website at 37jili.org, registering an account, or using any of the services offered by 37 Jili, you acknowledge that you have read and understood these Terms & Conditions and agree to be legally bound by them. These Terms apply to all visitors, registered users, and players of the 37 Jili platform.
If you do not agree with any part of these Terms, you must immediately cease using the 37 Jili platform and close your account if one has been created. Continued use of the platform following any amendments to these Terms constitutes your acceptance of the revised Terms.
These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 37 Jili.
2. Eligibility
To register and use the 37 Jili Casino platform, you must satisfy all of the following eligibility requirements:
- You must be at least 21 years of age, as required under Philippine law and PAGCOR regulations governing online gambling.
- You must be physically located in a jurisdiction where online gambling is legal and permitted.
- You must not be a resident of any jurisdiction where accessing or using online gambling services is prohibited by applicable law.
- You must not be a current employee, contractor, director, officer, or agent of 37 Jili, nor an immediate family member of any such person.
- You must not have been previously excluded or banned from the 37 Jili platform or any affiliated gaming service.
- You must have full legal capacity to enter into a binding agreement under the laws of the Republic of the Philippines.
Age Restriction: 37 Jili strictly enforces the 21+ age requirement. Any account found to belong to a person under 21 years of age will be immediately suspended, all winnings forfeited, and deposits returned at 37 Jili's sole discretion. We may request identity verification documents at any time to confirm eligibility.
3. Account Registration
3.1 Registration Requirements
To access the full range of 37 Jili services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address in the Philippines, and a valid mobile number or email address.
3.2 One Account Per Player
Each player is permitted to hold only one (1) active account on the 37 Jili platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all associated funds.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your 37 Jili login credentials, including your username and password. You must not share your account credentials with any third party. 37 Jili will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials.
3.4 Identity Verification (KYC)
37 Jili reserves the right to request identity verification documents at any time, including but not limited to a government-issued photo ID (e.g., Philippine passport, driver's license, SSS/GSIS ID, or PhilSys National ID), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension or closure.
4. Deposits & Withdrawals
4.1 Accepted Payment Methods
37 Jili accepts deposits and processes withdrawals through the following payment methods available to Philippine residents: GCash, PayMaya (Maya), and bank transfers via major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit card transactions may also be accepted subject to availability.
4.2 Deposit Terms
All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit amounts are displayed on the deposit page and are subject to change without prior notice. All transactions are denominated in Philippine Peso (PHP / ₱).
4.3 Withdrawal Terms
Withdrawal requests are processed subject to completion of identity verification and satisfaction of any applicable wagering requirements. 37 Jili reserves the right to conduct additional security checks before processing any withdrawal. Processing times vary by payment method and are displayed at the time of the withdrawal request.
4.4 Prohibited Transactions
The use of credit cards for gambling deposits is prohibited in accordance with Philippine regulations. Cryptocurrency transactions of any kind are not accepted on the 37 Jili platform. Any attempt to use prohibited payment methods will result in the transaction being declined and may trigger a security review of the associated account.
5. Bonuses & Promotions
5.1 General Bonus Terms
All bonuses, free spins, cashback offers, and promotional rewards offered by 37 Jili are subject to specific terms and conditions that are published alongside each promotion. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.
5.2 Wagering Requirements
Unless otherwise stated, all bonuses are subject to wagering requirements that must be fulfilled before any bonus-derived winnings can be withdrawn. Wagering requirements, eligible games, and time limits are specified in each promotion's individual terms. Failure to meet wagering requirements within the specified period will result in the bonus and any associated winnings being forfeited.
5.3 Bonus Abuse
37 Jili reserves the right to withhold, cancel, or reclaim any bonus or promotional reward if it determines, at its sole discretion, that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, using low-risk betting strategies to circumvent wagering requirements, or colluding with other players to exploit promotional offers.
5.4 Modification and Cancellation
37 Jili reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Players who have already opted into a promotion at the time of cancellation will be notified and their bonus status addressed on a case-by-case basis.
6. Game Rules & Fair Play
All games available on the 37 Jili platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game results are independently audited to verify compliance with published Return to Player (RTP) percentages.
In the event of a technical malfunction, disconnection, or system error during gameplay, 37 Jili reserves the right to void the affected round and return the wager to the player's account. 37 Jili's decision regarding the outcome of any disputed game round shall be final and binding.
Players are responsible for understanding the rules of each game before placing wagers. Game rules are accessible within each game interface. 37 Jili accepts no liability for losses incurred as a result of a player's misunderstanding of game rules.
7. Prohibited Conduct
The following conduct is strictly prohibited on the 37 Jili platform and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
- Providing false, misleading, or fraudulent information during registration or verification.
- Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform or gain an unfair advantage.
- Engaging in any form of collusion, match-fixing, or coordinated play designed to manipulate game outcomes.
- Attempting to exploit software bugs, glitches, or vulnerabilities in the platform.
- Using the platform for any money laundering, fraud, or other illegal financial activity.
- Harassing, threatening, or abusing other players or 37 Jili staff members.
- Accessing the platform from a jurisdiction where online gambling is prohibited.
- Allowing or facilitating access to your account by any third party, including minors.
8. Intellectual Property
All content on the 37 Jili platform, including but not limited to the website design, graphics, logos, game interfaces, text, software, and trademarks, is the exclusive intellectual property of 37 Jili or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the 37 Jili platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the 37 Jili platform without prior written consent from 37 Jili.
9. Limitation of Liability
To the maximum extent permitted by applicable Philippine law, 37 Jili, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, or loss of profits.
37 Jili's total aggregate liability to any player for any claim arising out of or relating to these Terms or the use of the platform shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.
The 37 Jili platform is provided on an "as is" and "as available" basis. While we strive for continuous uptime, we do not guarantee uninterrupted access and accept no liability for losses arising from scheduled or unscheduled maintenance periods.
10. Privacy & Data Protection
37 Jili collects, processes, and stores personal data in accordance with our Privacy Policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By using the 37 Jili platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.
We implement industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. For full details on how we handle your data, please review our Privacy Policy.
11. Responsible Gaming
37 Jili is committed to promoting responsible gambling practices. We provide players with tools to manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.
⚠️ Gambling is addictive. Know when to stop. If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page immediately for support resources and self-exclusion options. Access to 37 Jili is strictly limited to players aged 21 and above.
Players may request self-exclusion at any time by contacting our support team. During a self-exclusion period, the player's account will be suspended and no new account may be created. 37 Jili reserves the right to extend a self-exclusion period at its discretion if it believes continued access poses a risk to the player.
12. Termination
37 Jili reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice if it determines, at its sole discretion, that the player has violated these Terms, engaged in fraudulent or illegal activity, or poses a risk to the integrity of the platform or other players.
Upon termination of an account for cause, 37 Jili may forfeit any remaining balance, pending bonuses, and accumulated loyalty points. Where an account is closed for reasons unrelated to a breach of these Terms, any verified real-money balance will be returned to the player via their registered payment method within a reasonable timeframe.
Players may voluntarily close their account at any time by contacting 37 Jili customer support. Voluntary closure requests will be processed within five (5) business days, subject to completion of any pending withdrawal requests and satisfaction of outstanding wagering requirements.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
37 Jili operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Players who believe their dispute has not been adequately resolved by 37 Jili's internal complaints process may escalate the matter to PAGCOR through its official channels.
14. Amendments
37 Jili reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.
The most current version of these Terms will always be available at 37jili.org/terms-conditions. The date of the most recent revision is displayed at the top of this page. Your continued use of the 37 Jili platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
15. Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 37 Jili support team:
- Email: [email protected]
- Live Chat: Available 24/7 via the platform
- Response Time: Within 24 hours for email inquiries
For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.